IMPORTANT ANNOUNCEMENT WILL GO HERE

Privacy Policy

Last updated: [07/22/2026]

Steves & Sons respects your concerns about privacy. This Privacy Notice applies to our use of personal information that we may collect through our website, https://www.stevesdoors.com, as well as other information that we may collect about consumers and job applicants offline. This Notice describes the types of personal information we collect about consumers and job applicants, how we use the information, with whom we may share it and the choices available to you regarding our use of the information. We also describe measures we take to protect the security of the information and how you can contact us about our privacy practices.

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Information We Obtain

We obtain personal information about you in different ways and from various sources. This includes, without limitation, when you interact with our website, engage with us as a Steves & Sons customer, complete surveys, interact with us through our social media pages, submit an employment application, or otherwise contact us.

Personal Information You Provide

Depending on the nature of your interactions with us, you may provide us with certain types of personal information, including:

  • Contact information, such as name, telephone number, postal address and email address;
  • Job application information, such as your resume and any additional application information provided to us (for example, employment history and education); and
  • Other information you choose to provide about you and related individuals, such as through emails or other communication channels, social media pages, surveys, registrations and sign-up forms and other features of the website.

Personal Information Obtained from Other Sources

In addition to the personal information you provide to us directly, we may obtain from other sources additional personal information about you, including:

  • Shipping information, such as name and shipping address when you order our products through third-party retailers;
  • Data collected by cookies and similar technologies, such as information about your online activities, devices, browsing actions, and usage patterns across the website that we obtain through the use of cookies, web beacons, and similar technologies (see the Automated Data Collection section below);
  • Video and audio information, such as images, video, and audio data that may be collected or processed through our security cameras, closed-circuit television, recorded phone lines, and other technologies, where permitted by law; and
  • Data from third-party sources, such as personal information we obtain from our third-party service providers, background check providers, data aggregators, government agencies, and marketing partners.

Automated Data Collection

When you interact with our website or open our emails, we may obtain certain information by automated means, such as cookies, pixel tags, server or device logs and other technologies. A “cookie” is a text file that websites send to a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “pixel tag” (also known as a web beacon) is a type of technology that is placed on a website or within an email to track certain activity, such as views of a website or when an email is opened. These technologies help us (1) remember your information so you do not have to re-enter it; (2) track and understand how you use and interact with the website; (3) tailor the website around your preferences; (4) measure the usability of the website and the effectiveness of our communications; (5) authenticate your identity, protect against fraud and provide our products and services; and (6) otherwise manage and enhance our products and services, and help ensure they are working properly.

We may use these automated technologies on the website to collect information about your device, browsing actions and usage patterns. We obtain information about your device and web browser in this manner such as your device IP address, general location information, unique device identifiers, device type and model, device characteristics and settings, browser settings and characteristics, operating system type and version, language and country preferences, usage statistics, referring emails and web addresses, and other device details. We also may obtain information about your interactions with our website, such as pages visited, links clicked, features used, dates and times of usage, session information and other information about your use of our website.

Your browser may tell you how to be notified about certain types of automated collection technologies and how to restrict or disable them. Please note, however, that without these technologies, you may not be able to use all of the features of the website. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device. Our website is not designed to respond to “do not track” signals from browsers.

How We Use the Information We Obtain

We may use the personal information we obtain about you for the following purposes:

  • Provide our products and services;
  • Communicate with you, respond to inquiries and offer customer support;
  • Personalize your experience with our website;
  • Advertise and market products and services that may be of interest to you;
  • Administer surveys, special events, offers, promotions or other programs;
  • Perform analytics and conduct market, consumer, trend and statistical research;
  • Compile, anonymize or aggregate personal information for our business purposes;
  • Operate, evaluate and improve our business (including developing new products and services; improving and analyzing our products and services; managing our communications; and performing accounting, auditing and other internal functions);
  • Manage career opportunities with us, including for recruitment purposes, candidate screening and evaluation and employee onboarding;
  • Maintain and enhance the safety and security of our products and services, prevent misuse and troubleshoot technical issues;
  • Verify your identity and protect against fraud and other criminal activity, claims and other liabilities;
  • Exercise our rights and remedies and defend against legal claims; and
  • Comply with and enforce applicable legal requirements, relevant industry standards and Steves & Sons policies, including the websites’ terms of service and other terms and conditions.

We also may use the information in other ways for which we provide specific notice at the time of collection. To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law.

Third-Party Analytics Services

We may use third-party analytics services on the website, such as Google Analytics. The providers of these analytics services use technologies such as cookies and web beacons to help us analyze your use of the website. The information collected through these means may be disclosed to or collected directly by these services. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/.

Information We Share

We may share the categories of personal information we obtain about you (as described above) with certain categories of third parties, including as indicated below.

  • Affiliated Entities: We may share personal information with our affiliates.
  • Service Providers, Agents and Contractors: We share personal information with vendors and other entities to perform services for us on our behalf, such as technology and communications, payment processing and billing, advertising and marketing, analytics, detecting and preventing fraud, security, customer service and others.
  • Our Partners: We may share your personal information with joint marketing partners and other business partners.
  • Advertising Partners and Social Media Platforms: We may share your personal information with third-party advertising partners and social media platforms.
  • Business Transfers: We reserve the right to transfer any personal information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of an actual or anticipated merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).
  • Others: We may disclose personal information (1) if we are required or permitted to do so by applicable law, regulation, or legal process (such as a court order or subpoena); (2) in response to requests by government officials and agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual fraud, illegal activity, security, or technical issues; or (6) otherwise with your consent or as directed by your representative.

Your Rights and Choices

We offer you certain choices in connection with the personal information we collect from you. To update your preferences, limit the communications you receive from us, or submit a request, please contact us as indicated in the How To Contact Us section of this Privacy Notice. You can unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our emails.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use.

Children’s Privacy

The website is designed for a general audience and is not directed to children. In connection with the website, we do not knowingly solicit or collect personal information from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under age 13 without parental consent, we will either seek parental consent or promptly delete that information. If you believe that a child under age 13 may have provided us with personal information without parental consent, please contact us as specified in the How To Contact Us section of this Privacy Notice.

Links to Third-Party Services and Features

For your convenience and information, the website may provide links to other online services (such as websites or social media platforms), and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by Steves & Sons, we are not responsible for these third parties’ information practices.

Updates to Our Privacy Notice

We may update this Privacy Notice from time to time and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the policy when it was most recently updated.

How to Contact Us

You can update your preferences, ask us to remove your information from our mailing lists, or ask us questions about this Privacy Notice by contacting us at 1-800-617-8586.

 

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